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POS-X Forum » Product Support - FAQ » Receipt Printer Support » EVO-RP1 » Issue setting up multiple EVO and Windows 7

Issue setting up multiple EVO and Windows 7 Options
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Matt
Posted: Wednesday, March 03, 2010 11:56:27 AM

Rank: End User
Groups: Administration , Customers, Distributors

Joined: 7/23/2009
Posts: 45
Points: -194
Location: Bellingham

We had a customer who had an issue setting up multiple EVO and Windows 7. Some of the time, he said, print jobs can get dropped from the que. He said that changing the Print Proccesor in the Advanced Tab of the Printer Properties can eliminate this problem. The default for the EVO will be "LKTXPP". Changing it to "WinPrint" will alleviate the issue.

Please let us know if this works for you as well.



Matt Sargent
________________________________

Support Representative

POS-X, Support Division
360-738-8433 x 5
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couchpotatoed
Posted: Sunday, March 14, 2010 9:35:10 PM
Rank: End User
Groups: Customers

Joined: 3/14/2010
Posts: 1
Points: 3
Location: Canada

hi, am new to the forum and just joined in.  I am also having problems of printing a receipt with my thermal printer EVO-RP1...  am using USB connection and windows 7 ultimate. when using averasell software, i just couldn't print out anything...any suggestions? thanks

 

Eugene
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msullivan
Posted: Tuesday, March 16, 2010 4:06:12 PM

Rank: Support Specialist
Groups: Administration

Joined: 3/8/2010
Posts: 11
Points: -64
Location: Bellingham

couchpotatoed; does your printer not work at all, or just within the POS software you are using?  If you could please give us a call at 800-790-8657 extension 5 we can try and assist with getting the device setup within Windows.
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POS-X Forum » Product Support - FAQ » Receipt Printer Support » EVO-RP1 » Issue setting up multiple EVO and Windows 7


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