Product Support - FAQ
TouchScreen Monitor Support
No touch functionality after installation of the 8 inch LCD
If you've noticed a loss of touch funcationality, after the installation of the the LCD8, this most likely due, to the touch function having been assigned to the wrong screen. This can be a combination of display settings on your desktop, as well as touch settings.
XPC / XTS - If you are using an XTS or XPC, navigate to; Start Menu > All Programs > Touch Kit > Configuration Utility features a dual monitor support setting within the Display tab. Make sure this is enabled.
EVO TP / TM - If you are using EVO Touch PC 2, TouchPC4 (note; not the Truflat, as the Truflat uses a separate utility), or Touch Monitor 2 navigate to your Start Menu > All Programs > Touch Utility > Monitor Matching. The monitor matching process will ask you to touch the primary screen, and set that screen as the default touch unit [Note; the LCD8 does not have touch capability]
If for some reason the above does not work out. Refer to your graphics card properties, or Windows display properties to determine which monitor is set as primary.
An easy way to do this is to navigate to Start Menu > Control Panel > Display > Settings tab (Windows XP), or Adjust Screen Resolution (Windows 7). You should come across two boxes, one marked #1, and one #2. Make sure the primary display is high lighted and check mark the Make Primary option below, and Apply your changes. Depending on your setup, the main primary display could very well be #2 but is usually #1.
If the wrong display is made primary, the worse that will happen, is your main taskbar and desktop gets shifted to the wrong device, and you can correct it by highlighting the other display and selecting Make Primary.
[Note: there are ways to do this via the Intel, Nvidia, and ATI graphic properties as well. They should be accessed via the control panel.]
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