The new leader in value receipt printers

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10 Feb The new leader in value receipt printers

POS-X is pleased to announce the next generation of our low cost ION series thermal receipt printer, the ION Thermal 2. The all new ION Thermal 2 features a faster print speed, smaller footprint, front loading paper door, and a unique top feeding design.  As before, the ION Thermal 2 still includes a JamFree Autocutter, ESC/POS compatibility, and is Energy Star certified. All of these features make the ION Thermal 2 Printer the perfect option for retail and hospitality operations that require a dependable yet affordable solution.

“The value-oriented receipt printer space has become increasingly crowded,” states Nick Melnyk, VP of Products & Services at POS-X. “We are excited to bring to market an extremely competitive product which offers class leading performance, price and warranty service.”

With the release of the new ION Thermal 2 receipt printer, POS-X has made the decision to discontinue the previous generation ION Thermal. Please see the End-Of-Life Notice at the bottom of this article for phase out dates of the ION Thermal receipt printer.

Available March 1st, 2016

New Features
  • Increased Speed

    Output receipts at a rate of 8 inches per second (220mm).

  • Smaller Footprint

    Smaller footprint maximizes your counter space, increase you customer’s impulse purchases.

  • Wall Mountable

    Convenient mounting capabilities allow for optimal printer placement

  • Cost-Effective Ethernet Interface

    The lowest cost on the market. Available in USB and either Serial or Ethernet interfaces.

Retained Features
  • Jam Free Autocutter

    Reduces paper jams by clearing shreds of paper from the cutter that build up.

  • Drop In Paper Loading

    Easy drop-in thermal paper compartment for faster and easier paper replacement.

  • ESC/POS Compatible

    Easy integration with any Epson compatible software application.

  • Energy Efficient

    Engineered for an energy-efficient lower-cost of ownership.

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End-of-Life Product Notice

ION PT1 Thermal Printer

POS-X is initiating the End of Life (EOL) process for the ION PT1 Thermal Printer.

POS-X will continue to offer and provide warranty repair for the EOL products three (3) years from the Last Customer Ship (LCS) date announced below for those customers with a valid support contract.

The objective of this announcement is to assist in making your final purchase of the product subject to this EOL, and to help smoothly transition to the new products through the following milestones:



End-of-Life Timeline

MilestoneDefinitionDate
Official EOL NoticeDistribution of official notice to the general publicFebruary 10th, 2016
Last Customer Ship DateThe product is no longer for sale after this dateMarch 15th, 2016*
End of Service RenewalsLast day to purchase warranty service upgrades30 days from LCS
End of Warranty RepairRepair service will be based on product's warrantyMarch 15th, 2019*
*Date is subject to change. Product will be available while supplies last.


Affected Orderable Part Numbers



EOL OPNEOL DescriptionReplacement OPN
ION-PT1-1USION Thermal Receipt Printer USB & SerialION-PT2-1US
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All warranties on EOL models are honored for the full extent of the warranty period, and include free lifetime technical support for the product. For more details on the POS-X warranty, please visit www.pos-x.com/warranty. If you have any questions regarding the End of Life process, please call POS-X Customer Care at 360.302.2222.